Last updated: [8.6.25]

At Split Ridge Outfitters™, we stand behind the quality of every product we ship. Because our gear is made in small batches — either in-house or through trusted partners — all sales are considered final unless there is a defect or error on our end.

We don’t process returns for issues like size preference or buyer’s remorse. Please review size charts and product details carefully before ordering.

• In-House Products (pressed in Tetonia, Idaho):
  Exchanges may be approved if the item is defective, damaged, or the wrong item was sent.
• Print-on-Demand Products (POD):
  These items are produced specifically for your order. Exchanges are only approved if the product arrives defective, misprinted, or incorrect.

👉 If you need an exchange, email us at info@splitridgeoutfitters.com within 7 days of receiving your order. Please include:

• Order number
• Photos of the issue
• Brief description of the problem

• Items must be unworn, unwashed, and in original condition.
• Exchanges must be requested within 7 days of delivery.
• We cannot accept returns/exchanges for products damaged by normal wear, misuse, or improper care.

Refunds are only issued if we are unable to replace or exchange a defective or incorrect item. Refunds will be credited back to your original payment method.

• Customers are responsible for return shipping costs unless the item was defective or shipped in error.
• We’ll cover the cost of shipping the replacement back to you if the exchange is approved.

We build Split Ridge gear to be rugged, reliable, and made for the untamed. If something slips through the cracks, we’ll make it right.